Posted: Wed Aug 27, 2008 12:52 pm Post subject: We are moving!
Hello users and customers of PHP-Clans.com
As you all know, you guys are my MAIN priority, and recently i feel you have been neglected.
As from 24 August some of our web hosting customers may have experienced an unusal amount of downtime with your website.
And some of you have come to me asking why, or even submitted support tickets.
We to be honest with you, our datacenter has been having alot of hardware issues, but NOT DDOS attack may i rest you assure.
This has started to increase the load times of our website and just plain and simply annoying for theend user.
We with that being said, we are up and out of there. Over the next 72 hours you may experience no more than 12 hours down time, as we pack up our OWN hardware and move locations.
Only this time our website and YOUR websites will upgraded and on state of the art technology. With the help of regular donations and superb customer we can now offer this to you.
Well lets hope the move goes smoothly and i appologise for the lack of information from us recently, and also for the maximum of 12 over the next day.
If you have any questions please ask in the forums or submit a support ticket. Or Call 0845 244 7149.
Kindest Regards
Scott Robinson _________________ Earn up to 15% Commision On Reffering A Friend To Our Web Services Through Our Affiliates Programme.
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Our transfer has completed and all serives have been resumed. We are currently waiting on one more account to finish being transfered and that customer will be notified as soon as possible.
If you are having any PORT or permission problems please let us know so we can take care of it as quickly as possible, as far as we know our technicians at out datacenter have set them as we had them previously but we're all human
Regards _________________ Earn up to 15% Commision On Reffering A Friend To Our Web Services Through Our Affiliates Programme.
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Please check your PM's and e-mails i have been keeping you informed. As i stated because your account is so large its taken the most amount of time to restore.
I appreciate your concerns and frustration, but i thank you for your patience. The move is for the better i can assure you.
Regards
Scott _________________ Earn up to 15% Commision On Reffering A Friend To Our Web Services Through Our Affiliates Programme.
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